Overview

Job details

Salary

$14 – $15 an hour

Job Type
Full-time
Number of hires for this role
1

Qualifications

    • Customer Service: 1 year (Required)

    • Overnight Shift (Required)

    • Night audit: 1 year (Preferred)

Full Job Description

Night Auditor (Full Time) Fairfield DTC South
We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.

FOSSE Experience a plus!

Completion of online aptitude questionnaire required to advance in the hiring process. Please stop by the property to complete a formal application. Resumes encouraged. Interviews will be scheduled as qualified applications are submitted.

Responsibilities include but not limited to:

  • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
  • Audit and balance reports from the day shifts
  • Schedule guest wake-up calls and reservations for the following day
  • Verify that all EOD work has been performed by other departments
  • Respond to guest inquiries, concerns and complaints as needed
  • Answer phones and place reservations
  • Run EOD computer functions so they are complete by the end of the shift
  • Prepare guest bills for next-day checkouts and process reservation cards
  • Balance cash drawers and record receipt
  • Keep accurate financial records and ledgers

Skills

  • Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
  • Microsoft & Excel skills
  • Excellent math skills
  • An eye for detail
  • Good problem-solving skills
  • Strong customer service skills
  • The ability to multitask
  • Strong written and verbal communication skills
  • Availability to work overnight

Related keywords: hotel, night auditor, hotel front desk, overnight, front desk, night audit

Job Type: Full-time

Pay: $14.00 – $15.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Weekend availability

COVID-19 considerations:
Our staff are wearing face masks as well as sanitizing the high contact areas every 2 hours. There will be Marriott mandated training regarding COVID-19 that all front desk as well as housekeeping are required to complete.

Experience:

  • Night audit: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Shift Availability:

  • Overnight Shift (Required)

Work Location:

  • One location

Work Remotely:

  • No

Tagged as: accounting

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