Job details

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Full Job Description

The Area Reservation/PBX Agent is responsible for reservations duties, but is not limited to handling guest room reservation requests for the hotel, provide guest with hotel facility information and answer questions relating to the hotel and local area, blocking rooms, entering group rooming lists, posting prepayments, billing no-show reservations, and other duties as assigned. Also responsible for answering all incoming calls, handling guest mail and faxes, and taking messages for guests. This position will support Hyatt Regency Scottsdale Resort and Spa, Royal Palms Resort and Spa and Andaz Scottsdale Resort and Bungalows.

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including: paid holidays, vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, and many more!


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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